Comments on: Mophie Juice Pack Air

By: Will

Will — Sat, 17 Apr 2010 22:30:57 +0000

My wife and I both purchased the Juice Pack in April 2010. Mine wouldn’t hold a charge after only the 4th day, so I took it back to the Apple store, where they gladly swapped it out for me, now the new one that I have won’t charge with my phone. I can keep it in the case and charge it with the mini-usb, and it will charge my phone, but not the Juice Pack…Very frustrating. Mophie said I can ship it to them and they will evaluate it and then let me know what they will do for me, but in the meantime…..for$80 a piece, they should send a replacement and take this one back no problem. In the meantime, my wife’s is working perfectly (but I do agree it is nowhere near the two times of life of an iphone battery), highly overstated.

By: Steve

Steve — Sat, 13 Mar 2010 16:39:40 +0000

Juice pack connector loose, not able to charge, took it off now using the standard cable to charge, got the messages too, not supported, wondering what support will say on Monday, it was purchased July so it lasted 8 months or when charging every other day it was able to be plugged in about 100 times and then that was it. Done, so it costs about a buck a plug in. Ouch !!

By: jeff

jeff — Sat, 23 Jan 2010 18:50:16 +0000

My juice pack is now not charging because of a loose port. I charge both the phone and juice pack together each night and in the am keep teh juice pack in standby. When the iphone gets low, I flip the switch but the juicepack seems to run out quickly. It does carry me far enough to be OK until night which is an improvement over the iphone on it’s own where I run out in teh middle of the day but now it is useless because of the loose jack.

By: Davoid

Davoid — Sat, 16 Jan 2010 22:39:39 +0000

The micro USB port of the Juice Pack Air is a serious problem. This is so flimsy that if you happen to knock a plugged in iPhone/Juice Pack off your nightstand and it lands on the plug, the Juice Pack is toast. It will no longer charge. I will not purchase another Juice Pack until they go back to the mini USB or standard iPhone jack. All of those people who cannot charge your Juice Pack Air now know why. Poor engineering.

By: Benji

Benji — Sat, 26 Dec 2009 10:29:19 +0000

I was going to get one, but found the above review at Amazon.com, along with a lot other similar ones: http://www.amazon.com/Mophie-Juice-Rechargeable-Battery-iPhone/product-reviews/B002BDU7U2/ref=cm_cr_dp_all_helpful?ie=UTF8&coliid=&showViewpoints=1&colid=&sortBy=bySubmissionDateDescending

By: Benji

Benji — Sat, 26 Dec 2009 10:27:33 +0000

Charges Well Below Manufacturers Claim!, December 26, 2009
By chaznet (Seattle, WA USA) – See all my reviews

The website for the product, as well as the box, states that it’ll double the life of your iPhone’s battery. I’m suprised it’s legal to print that on the box — it doesn’t even charge it halfway.

I got it for my 3GS and found the case seemed to be losing it’s charge quickly. As I would have it on at the same time as the iPhone it was hard to tell for sure. I tried a test, I charged the Mophie Juice Pack Air for 12 hours and let my iPhone run down to a 10% charge; then I turned off the iPhone and placed it in the Juice Pack and turned on the charging function of the case. I waited for it to completely discharge into the iPhone, when none of the 4 LED indicators lit up. Took the iPhone out and powered it up, it showed a 54% charge.

So if it started with 10% and the case brought it up to 54%, that means it did a 44% charge. Hardly worth the premium price.

By: Eric

Eric — Sat, 05 Dec 2009 08:05:25 +0000

I purchased a juice pack air and used it for a little over 2 weeks. with a full charge, the pack extends the iphone’s battery life by about 4 hours standby. It’s nowhere close to the 270 hours they advertise. I’ll be exchanging this for another one. Hopefully, the replacement will work better.

By: Donna

Donna — Wed, 18 Nov 2009 21:43:36 +0000

Why amI getting the following warning”This accessory is not made to work with the iphone. Charging is not supported with this accessory”. I just received my replacement mophie juice pack air after sending it in to have the jack port repaired as it became loose and would not charge. Do I need to send this one back too?

By: michele

michele — Wed, 18 Nov 2009 11:37:42 +0000

I purchased a juicepack in July 09, port as of last night is loose and now will not charge, rrrr. Is this a reoccurring problem?

By: Donna

Donna — Mon, 09 Nov 2009 23:55:28 +0000

I too had to send in my Mophie to have the jack port fixed as it came loose and won’t charge anymore. My first inclination that something was starting to wrong was when I would receive the message that this device does not support the iphone on my phone screen. Shortly thereafter I noticed the jack port seemed loose and eventually it would not charge. Mophie replaced the air jack. I am concerned as I only had the Airjack since September and already the jack port is loose. I wonder how much use I will get out of the air jack before it gets loose again.

Overall I realy like this battery, but I am not sure if I would buy another if I have problems with the jack port coming loose for a second time.

Will see.